Support

Help with OrbitalMap, CGPulse and our other apps.

We usually reply within 1–2 business days. Please include the app name, your device model and operating system version, and a short description of the issue.

Frequently asked questions

How do I restore my purchases?

Open the app's settings and tap Restore Purchases. Make sure you are signed in with the same Apple Account you used for the original purchase.

How do I request a refund?

Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com, sign in, and select the purchase you want to report.

How do I cancel a subscription?

Open Settings on your iPhone, tap your name, then Subscriptions, choose the subscription and tap Cancel Subscription.

How do I delete my data?

Email support@smartspirit.eu with the subject “Data deletion request”. See our Privacy Policy for details.